2025-2026 CHSP Wellness and Reablement Report

Overview

Using wellness and reablement (W&R) approaches to deliver support to older people is a key objective of the Commonwealth Home Support Program (CHSP).

The 2026 Wellness and Reablement report aims to measure progress towards embedding wellness and reablement approaches in the CHSP. The report consists of 12 questions to enable the Department of Health, Disability and Ageing (the Department) to gather data on the delivery and benefit of W&R services to CHSP clients, and 4 questions for administrative purposes. A Provider Guidance document has been prepared to define wellness and reablement, and provide more information for each question to assist respondents in answering questions correctly.

The following changes have been made since last year’s report:

• The following questions were removed as these were no longer needed as (i) there was sufficient data from previous reports, or (ii) the data being requested was able to be obtained through other sources:
  • Reasons for not developing a care plan (now known as a care and services plan)
  • Provision of Goods, Equipment and Assistive Technology (GEAT)
  • Proportion of clients requiring different types of GEAT products.
  • Use of multi-disciplinary reablement approaches involving Allied Health and Therapy Services
  • Use of coordinated reablement approaches involving non-clinical services.
• No new questions have been added.
• The report has been updated to align with the revised CHSP service list structure effective from 1 July 2025, including changes to service types used throughout the report.
• The report is structured to enable providers who did not deliver reablement services in 2025-26 to skip any reablement-specific questions.
• The report also allows providers to skip one question if they do not deliver Allied health and therapy services or Therapeutic services for independent living.
• The report has been updated to reference CHSP provider obligations under the Aged Care Act 2024 and the Aged Care Rules 2025, including changing of Care Plan to Care and Services Plan.

Service providers are asked to give their best estimate for responses to questions where data is (i) not yet collected or (ii) if they are facing technical limitations (such as their IT systems) in their data collection or reporting.

CHSP Provider Obligations

CHSP Providers are to complete this survey annually as per their agreement with the Department. Providers who are unable to complete the report in the allocated period will need to request an extension via their Funding Arrangement Manager. Not completing the report may result in payments being suspended.  

Report instructions (online)

Please refer to the Provider Guidance for definitions, explanations of questions, and tips on how to complete each question in this report.

This report is gathering data for the reporting period from 1 July 2025 to 30 June 2026, and relates to services provided to any CHSP clients during this timeframe. Service providers are asked to estimate responses to questions where data has not been or is not yet collected.   

The PDF and Word version of the 2026 Wellness and Reablement Report online report template is to enable organisations to gather relevant information prior to completion. All responses must be submitted online via the report link. Online submissions will enable the Department to accurately collate report responses.

If you have any questions regarding the report, please contact your Funding Arrangement Manager in the first instance, or email wellnessandreablement@health.gov.au.