Application to Register as an Appointed Supplier

Closes 22 Jan 2030

Important Information

Thank you for your interest in applying for registration to supply approved hearing devices to clients of the Hearing Services Program (the program) through Contracted Hearing Service Providers (providers).

Please read the Deed of Standing Offer (the Deed), provide your name and email address, and read the documentation checklist below before continuing to the application. 

Deed of Standing Offer

The Service Provider Contract and Associated Legislation requires that a provider may only fit a voucher holder with a hearing device that has been approved by the Minister by an appointed supplier under the program. Approval of a device by the Minister is dealt with in accordance with the terms and conditions of the current Deed. 

It is in your best interest to ensure you read and understand the Deed prior to completing the application. 
Ensure that you are willing to agree to the requirements of registration as set out in the Deed should your application be successful. You should be aware that if you do not comply with the Deed once registered, your registration can be terminated. 

Some important information to note set out in the Deed includes the following: 

  • Clause 5.1 of the Deed requires that devices which are required under section 9A of the Therapeutic Goods Act 1989 to be registered must be included on the Australian Register of Therapeutic Goods (ARTG), before being offered by Suppliers for inclusion on the program’s device schedule/s.
  • Part 6 of the Deed outlines the Indemnity and Insurance requirements required in your application.
  • Schedule 1 of the Deed (the Device Schedule) contains a price schedule for approved device types.

Deed of Standing Offer 2019-2020

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You may find it useful to download or print a copy of the Deed for your information as you complete the application form. 

Please note, a new Deed of Variation will be released, taking effect 1 July 2020. If you would like further information, please email

1. What is your name?
2. What is your email address?

By providing an email address you will automatically receive an acknowledgement email after you submit your application. 

Documentation Checklist

Please ensure you have the following documentation ready to upload as you complete your application:

  • A copy of the Australian Securities and Investments Commision Certificate of Registration of Company (if the entity is a Company)
  • A copy of the Certificate of Registration of Trading Name
  • An Australian Business Registry extract
  • Trust Deed (if the entity incorporates a Trust)
  • A statement from a business accountant acknowledging the financial viability of the business
  • Public liability insurance certificate
  • Professional indemnity insurance certificate
  • Work compensation insurance certificate (if applicable)

Note that there will be accompanying information to assist you with completing your application as you progress. You will be able to save your application and return to it at a later time. 

Any enquiries on completing the application form should be directed to the Hearing Program Management team on 1800 500 726 or