Draft National Consumer Engagement Strategy for Health and Wellbeing

Closed 4 Sep 2023

Opened 25 Jul 2023


A NATIONAL CONSUMER ENGAGEMENT STRATEGY FOR HEALTH AND WELLBEING: This Strategy is designed to strengthen partnerships between health policy makers and the community, as set out in one of the immediate priorities for action under the National Preventive Health Strategy 2021-2030. The purpose of this Strategy is to mobilise a person-centred prevention system by involving communities and consumers in preventive health policy design and implementation in order to enable and support a more engaged population and improved health outcomes for all Australians. 

STRATEGY GOALS: This Strategy will equip policy-makers (those involved in informing, designing and developing policy) and program developers with knowledge, frameworks and skills to engage effectively and purposefully with consumers and communities in the design and development of preventive health policies and programs. This Strategy will also support the engagement of consumers, community groups and consumer and community organisations with policy-makers.  

STRATEGY DEVELOPMENT: This Strategy is informed by evidence of effective consumer engagement approaches and methods, by expert advisers in relevant disciplines such as social marketing, primary care and community engagement, and by a national program of consultations with consumers including through community conversation groups, with policy-makers and with consumer and community organisations.

Why your views matter

This is a draft of the National Consumer Engagement Strategy for Health and Wellbeing. It has been developed based on extensive consultations at various stages of its development. Guided by the fundamentals and good practice guidelines detailed in the National Consumer Engagement Strategy for Health and Wellbeing, the purpose of this consultation is to seek stakeholder and community feedback at another crucial developmental stage in this Strategy's development - at its draft stage. The diverse perspectives, experiences and knowledge of all stakeholders, consumers, and community organisations are valued and respected and will contribute to the final strategy.

IMPORTANT: Please read this Strategy in full before completing this survey and providing feedback. It can be found at the bottom of the page under the 'Related' heading.

Please note that the HELPToolkit is designed as a stand-alone brief representation of the Strategy. In practice, the toolkit would be a website with icons and brief descriptions linking to resources that provide more detail.

What happens next

Thank you for responding to the public consultation on the draft National Consumer Engagement Strategy for Health and Wellbeing (NCESHW) to support the National Preventive Health Strategy 2021-2030. Your feedback will be used to inform the development of the draft NCESHW.  

If you have any further questions, please don’t hesitate to contact us at NPHS@health.gov.au. 


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