2024 CHSP Wellness and Reablement Report

Overview

Using wellness and reablement (W&R) approaches to deliver support to older people is a key objective of the Commonwealth Home Support Programme (CHSP).

The 2024 Wellness and Reablement report aims to measure progress towards embedding wellness and reablement approaches in the CHSP. The report consists of 18 questions to enable the Department of Health and Aged Care (the Department) to gather and analyse data on the delivery and benefit of W&R services to CHSP clients, and 4 questions for administrative purposes. A Provider Guidance document has been prepared to define wellness and reablement, and provide more information for each question to assist respondents in answering questions correctly.

The following changes have been made with the feedback received from last year’s report:

• The following questions were removed as these were (i) combined into new questions, (ii) no longer needed as there was sufficient data from previous reports, or (iii) the data being requested was able to be obtained through other sources:
  • State/territory of grant agreement manager.
  • The age and overall percentage of reablement clients.
  • Percentage of reablement clients with cognitive impairment.
  • If short term services were provided where recommended on a RAS/ACAT support plan.
  • Proportion of clients receiving a reassessment after their reablement period.
  • Clients requiring ongoing services after their reablement period.
  • Clients able to reduce service intensity.
  • Clients who developed new skills/abilities.
  • Clients who regained physical or cognitive abilities.
  • Clients adapting to functional limitations.
  • Client social connection and participation in society.
  • What is working well in the service delivery of wellness and reablement approaches.
  • How organisations can be better supported implementing W&R strategies.
  • Feedback for improving the report.
• 7 new questions have been added (8, 10, 11, 13, 16, 17 and 19) and 2 updated (6, 9) for a more targeted assessment of factors involved in service providers’ delivery of wellness and reablement approaches, and client outcomes.
• The report has been restructured to enable providers who did not deliver reablement services in 2023-24 to skip any reablement-specific questions.
• The report also allows you to skip one question if you do not deliver Allied Health and Therapy Services.

Service providers are asked to give their best estimate for responses to questions where data is (i) not yet collected or (ii) if they are facing technical limitations (such as their IT systems) in their data collection or reporting.

Where applicable, data from the report will be used to inform the following items and activities managed by the Department:

• W&R materials and support on the Department website.
• Policy changes made by the Department.
• Other activities to support CHSP providers.

CHSP Provider Obligations

CHSP Providers are to complete this survey annually as per their agreement with the Department. Providers who are unable to complete the report in the allocated period will need to request an extension via their Funding Arrangement Manager. Not completing the report may result in payments being suspended.  

Report instructions (online)

Please refer to the Provider Guidance for definitions, explanations of questions, and tips on how to complete each question in this report.

This report is gathering data for the reporting period from 1 July 2023 to 30 June 2024, and relates to services provided to any CHSP clients during this timeframe. Service providers are asked to estimate responses to questions where data has not been or is not yet collected.   

The PDF and Word version of the 2024 Wellness and Reablement online report template is to enable organisations to gather relevant information prior to completion. All responses must be submitted online via the report link below. Online submissions will enable the department to accurately collate report responses.

If you have any questions regarding the report, please contact your Funding Arrangement Manager in the first instance, or email wellnessandreablement@health.gov.au.