Residential Care Service List

Overview

The Department of Health and Aged Care is consulting on the proposed Residential Care Service List. This list explains what care and services aged care homes must provide to all permanent residents and residential respite recipients. It will replace the current Schedule 1 of the Quality of Care Principles 2014 – the Schedule of Specified Care and Services, under the new Aged Care Act.

The department has also received feedback from the recent consultation on the broader Aged Care Service List. This consultation is designed to gain more specific feedback on residential care items. 

The Residential Care Service List is part of the Aged Care Rules, under the new Aged Care Act.

Why your views matter

We want to know how the aged care and health sectors interact with the current Schedule. We also want to better understand barriers to normal use for both consumers and providers. We want to hear from health and aged care organisations, but we welcome anyone who wants to contribute.

This consultation will help us create a service list that makes it easier for aged care homes to understand their care and services obligations under the new Aged Care Act.

Before you begin

Please read the discussion paper, attached below, before you fill in the survey.

You do not have to answer every question, but you must answer required questions to continue to the next page. 

You can also upload written submissions at the end.

The survey will close at midnight on 20 January 2025.

Email enquiries to schedulereview@health.gov.au.

Privacy Notice

Your personal information is protected by law, including the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs).

This survey will ask you to provide some personal information (your name/organisation’s name and contact details), which is optional. This means your response to the survey will not be anonymous should you choose to provide this information, and you will be identifiable (or reasonably identifiable) from the personal information that you provide. The department will handle your personal information in accordance with its obligations under the Privacy Act.

The department’s Privacy Policy contains more information about how we collect and handle personal information including:

• how you may access the personal information the department holds about you and how you can seek correction of it; 
• how you may complain about a breach of the APPs or a registered APP code that binds the department; and
• how the department will deal with such a complaint.

The department will not be publicly releasing any survey responses or written submissions provided through this consultation process. But please be aware that your response may be included in internal department information relating to this consultation (this may include any internal reports/briefings). Any personal information relating to individuals will be removed or de-identified.