Response 59112502

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Tell us about you

1. What is your name? (Optional)

Name
Carolyn

3. Are you providing comments on behalf of an organisation? If so, please provide your organisation's name.

Mansfield Shire Council

4. Do you give consent for your submission to be published in whole or in part?

Please select one item
Yes
No

5. Do you give consent for your name to be published?

Please select one item
Yes
No

6. What role best describes you? Please select all that apply.

Please select all that apply
Aged care consumer receiving residential care
Aged care consumer receiving care at home
Family, representative and/or carer of consumer receiving residential care
Family, representative and/or carer of consumer receiving care at home
Aged care service provider - care at home
Aged care service provider - residential
Aged care worker/professional
Advocacy service
Peak body - consumers
Peak body - other
Other - please specify below

7. Where do you live, or where does your organisation operate? Please select all that apply.

Please select all that apply
NSW
VIC
QLD
WA
SA
TAS
ACT
NT
Australia-wide

8. What is your location, or the location where your organisation operates? Please select all that apply.

Please select all that apply
Metropolitan
Regional
Rural / Remote

9. If you are a consumer, do you identify with any of the following groups?

Please select all that apply
People from Aboriginal and/or Torres Strait Islander communities
People from culturally and linguistically diverse (CALD) backgrounds
People who live in rural or remote areas
People who are financially or socially disadvantaged
People who are veterans of the Australian Defence Force or an allied defence force including the spouse, widow or widower of a veteran
People who are homeless, or at risk of homelessness
People who are care leavers (which includes Forgotten Australians, Former Child Migrants and Stolen Generations)
Parents separated from their children by forced adoption or removal
People from lesbian, gay, bisexual, trans/transgender and intersex (LGBTI) communities
People living with dementia

10. If you are commenting on behalf of an organisation, does your organisation provide support or services to any of the following groups? Please select all that apply.

Please select all that apply
People from Aboriginal and/or Torres Strait Islander communities
People from culturally and linguistically diverse (CALD) backgrounds
People who live in rural or remote areas
People who are financially or socially disadvantaged
People who are veterans of the Australian Defence Force or an allied defence force including the spouse, widow or widower of a veteran
People who are homeless, or at risk of homelessness
People who are care leavers (which includes Forgotten Australians, Former Child Migrants and Stolen Generations)
Parents separated from their children by forced adoption or removal
People from lesbian, gay, bisexual, trans/transgender and intersex (LGBTI) communities
People living with dementia

11. If you are an aged care service provider, please select all the types of care your service delivers.

Please select all that apply
Residential care
Home care
Commonwealth Home Support Programme services
Transition care
National Aboriginal and Torres Strait Islander Program services
Multi-purpose services
Innovative care services
Short term restorative care services

General comments about the draft Charter

12. Does the Charter cover what you think is important?

Please select one item
Yes
No

13. Does the introduction/preamble require clarification or any further information?

Please select one item
Yes
No

14. Should the Charter be phrased in the first person, 'I have the right to' or 'you have the right to'?

Please select one item
I have the right to
You have the right to
Comfortable with either

15. Are the rights in the draft Charter easy to understand?

Please select one item
Yes
No

16. Would you add any additional rights to the Charter?

Please select one item
Yes
No
If so, please provide details
The right to risk of living, sometimes clients are put under pressure from medical professionals/family to move into residential care when they are a high falls risk, decline in balance and mobility, or carer stress and they unwillingly comply and go into residential care from this pressure. So the right to have the dignity of risk would be something I would like to see be included in this charter.

17. Would you remove any rights from the draft Charter? (Please select all that apply)

Please select all that apply
a) receive safe and high quality care and services
b) be treated with dignity and respect and to have my individuality valued
c) have my identity, culture and diversity valued and supported
d) maintain my independence
e) live without abuse and neglect
f) be informed about my care in a way that meets my needs, have access to information about my rights, care, accommodation and anything else that relates to me personally, and get the information I need in a timely way
g) maintain control over, and continue to make decisions about, my care and personal and social life
h) be listened to and understood
i) choose to have another person speak on my behalf
j) complain, and to have my complaints dealt with fairly and promptly
k) exercise my rights without it adversely affecting the way I am treated
l) personal privacy and to have my personal information kept confidential

18. Would you change any rights in the draft Charter?

Please select one item
Yes
No
If yes, please specify which right and your suggested changes
see response in question 16.

Item K is repeating item b in the charter, very similar meaning.

Your final say

19. How else could consumers be made aware of their rights under a single Charter?

the charter could be included on Service Providers website, on display at doctors clinics, on display at community centres and senior citizen's centres, community radio, local print media

20. Do you have any other comments?

Additional comments
I like the charter easy simple wording and covers what is needed, accept does not include the right to risk of living.