Introduction
2. Do you give consent for your submission to be published in whole or in part?
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(Required)
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Yes
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No
Details about you
3. Are you answering on behalf of an organisation?
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Yes
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No
4. Where do you live or where is your organisation based?
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NSW
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Vic
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Qld
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WA
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SA
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Tas
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ACT
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NT
City/Town
Brisbane
Details about your organisation
5. What role best describes your organisation?
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Aged care advocate
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Aged care service provider
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Peak body – consumer
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Peak body – provider
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Peak body – professional
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Other
7. In which states/territories does your organisation deliver services?
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NSW
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Vic
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Qld
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WA
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SA
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Tas
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ACT
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NT
For aged care providers only
10. What types of care does your service deliver?
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Residential care
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Transition care
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Home care
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Commonwealth Home Support Program
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National Aboriginal and Torres Strait Islander Program services
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Multi-purpose services
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Innovative care services
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Short-term restorative care services
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Clinical services
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Health services
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Mental health service
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Other
Questions about accreditation and monitoring compliance of residential aged care services
11. Do you think that processes to accredit and monitor residential aged care services are effective?
| Accreditation process Yes, always Radio button: Not checked Yes, always | Accreditation process Yes, mostly Radio button: Not checked Yes, mostly | Accreditation process Yes, sometimes Radio button: Not checked Yes, sometimes | Accreditation process No Radio button: Not checked No | Accreditation process Don’t know Radio button: Checked Don’t know |
| Monitoring process Yes, always Radio button: Not checked Yes, always | Monitoring process Yes, mostly Radio button: Not checked Yes, mostly | Monitoring process Yes, sometimes Radio button: Not checked Yes, sometimes | Monitoring process No Radio button: Not checked No | Monitoring process Don’t know Radio button: Checked Don’t know |
12. Do you think processes to review and investigate non-compliance with the accreditation standards are effective?
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Yes, always
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Yes, mostly
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Yes, sometimes
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No
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Don’t know
13. Are you aware that sanctions can be imposed on residential aged care services when they fail to comply with the accreditation standards?
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Yes
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No
14. Do you think these sanctions are effective?
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Yes, always
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Yes, mostly
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Yes, sometimes
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No
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Don’t know
15. What features of the existing assessment and monitoring process should be retained?
Retain assessment & monitoring processes
Not sure
16. What features of the existing assessment and monitoring process should be changed?
Change assessment & monitoring
There needs to be a reporting of an organisations compliance to sterilisation standards for providers that provide services to people in residential or community care.
(AS/NZS4815) Office-based health care facilities - reprocessing of reusable medical and surgical instruments and equipment, and maintenance of the associated environment.
(AS/NZA4185) Cleaning, disinfecting and sterilising reusable medical and surgical instruments and equipment, and maintenance of associated environments in health care facilities.
Currently providers are not required to show proof of compliance with the sterilisation standards. It is common for sterilisation labs to be set up in practitioners homes.
(AS/NZS4815) Office-based health care facilities - reprocessing of reusable medical and surgical instruments and equipment, and maintenance of the associated environment.
(AS/NZA4185) Cleaning, disinfecting and sterilising reusable medical and surgical instruments and equipment, and maintenance of associated environments in health care facilities.
Currently providers are not required to show proof of compliance with the sterilisation standards. It is common for sterilisation labs to be set up in practitioners homes.
Questions about complaints
17. Have you made a complaint about a residential aged care service in the last 10 years?
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Yes
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No
Never made a complaint
25. Please identify why a complaint has not been made.
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No reason to make a complaint
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Didn't know how to
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Too much effort required
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Unticked
Fear of retribution for making a complaint
Checkbox:
Unticked
No confidence in the handling of a complaint
Additional comments
27. Do you have anything else that you would like to contribute to the Review?
Additional comments
There needs to be a reporting of an organisations compliance to sterilisation standards for providers that provide services to people in residential or community care.
(AS/NZS4815) Office-based health care facilities - reprocessing of reusable medical and surgical instruments and equipment, and maintenance of the associated environment.
(AS/NZA4185) Cleaning, disinfecting and sterilising reusable medical and surgical instruments and equipment, and maintenance of associated environments in health care facilities.
Currently providers are not required to show proof of compliance with the sterilisation standards. It is common for sterilisation labs to be set up in practitioners homes.
(AS/NZS4815) Office-based health care facilities - reprocessing of reusable medical and surgical instruments and equipment, and maintenance of the associated environment.
(AS/NZA4185) Cleaning, disinfecting and sterilising reusable medical and surgical instruments and equipment, and maintenance of associated environments in health care facilities.
Currently providers are not required to show proof of compliance with the sterilisation standards. It is common for sterilisation labs to be set up in practitioners homes.