6 Month Check-in for New Service Providers

Overview

Contracted Service Providers (providers) are responsible for ensuring compliance with the requirements of the Australian Government Hearing Services Program (the program). The 6 Month Check-in survey has been developed to assist new providers with understanding if they are currently meeting program requirements.

You are completing this survey because it has been 6 months since you became an accredited provider with the program. We thought it would be a good time to check in with you to see if there is anything you require assistance with in terms of your requirements as a service provider. 

The survey will take you through common areas that we receive enquiries about, and ask you to provide copies of policies and procedures, and forms you have in place at your business. Please take time to read and understand the contents of the survey, and write any questions or comments about areas you require assistance.

You will have 10 business days to complete the 6 Month Check-in survey. Once you have completed this survey, a member of the Hearing Services Program Management team will be in contact with you to provide assistance with any questions you have indicated. 

Please click the link below to begin.

Note: You will be able to save and come back to this survey at any stage.