Establishment of a National Aged Care Mandatory Quality Indicator Program for in-home aged care services

Overview

The Department of Health and Aged Care (Department) is undertaking an open public consultation on the establishment of a National Aged Care Mandatory Quality Indicator Program (QI Program) for in-home aged care services.

The QI Program aims to help people find information about the quality of aged care services, assist providers in measuring and improving the quality of their services, and support Government to make evidence-based policy.

The Department is collaborating with HealthConsult, the University of Queensland's Centre for Health Services Research, and the South Australian Health and Medical Research Institute to investigate how best to establish the QI Program.

We are interested in gathering feedback from stakeholders on the key issues that need to be considered when establishing a QI Program for in-home care services, including the scope of services covered, implementation strategy, timing, and priority quality indicators (QIs). Through this public consultation, the Department aims to ensure that the QI Program is robust, practical, and effective in improving the quality of care for older people receiving in-home aged care services.

The survey should take you about 15-20 minutes to complete.

A copy of the survey is below to allow you to see all of the questions asked and prepare the responses in advance.

Please take the time to read the consultation paper before you fill in the survey. This will assist you in answering the questions and provide contextual information about the proposed QI Program for in-home aged care services.

This survey will close on 9 July 2024.

If you or someone you know has something they would like to share about the
QI Program but cannot complete this survey, please contact the HealthConsult team at QI@healthconsult.com.au.

Why your views matter

This consultation is open to all who would like to contribute and share their views, including:

• older people receiving in-home aged care services
• family members, carers or representatives of someone receiving in-home aged care services
• aged care providers and health professionals
• advocacy groups and professional bodies representing aged care workers
• aged care peak bodies, and
• interested members of the public.

Your feedback is critical in shaping the design and implementation of the QI Program and will help ensure that it effectively promotes continuous quality improvement and enhances the well-being of older people receiving in-home aged care services.

Please take the time to read the consultation paper before you fill in the survey: Consultation Paper - National Aged Care Mandatory Quality Indicator Program for In-Home Aged Care Services