2021 CHSP Specialised Support Services (SSS) Survey

Closed 22 Dec 2021

Opened 26 Oct 2021


The Department of Health would like to ensure SSS is still achieving the best outcomes for clients and carers, and to align these vital services to the new Support at Home Program, due to begin 1 July 2023.

To align SSS with future reforms, some reporting changes are also expected to be introduced, including a bi-annual performance report. This is similar to reforms currently underway for the CHSP Sector Support and Development service type. It is expected that any changes to arrangements for SSS would come into effect from 1 July 2022.

To achieve this, we are running a survey targeting SSS providers. The survey will seek to establish:

  • What services are being delivered;
  • What outcomes are being achieved;
  • How effective providers have been in achieving their objectives.
  • If there has been any inconsistencies in how activities have been funded and delivered.
  • If there are any gaps or duplication in service provision compared to the objectives of the service type, or if services are better funded under other service types
  • If there are any models or activities delivered by service providers that could be applicable more broadly.

Why your views matter

SSS providers play a vital role in helping older people living with a particular condition remain in their homes.

What happens next

Your input into this survey will help shape the future of SSS in the Commonwealth Home Support Programme (CHSP) and the new Support at Home Program.


  • Aged care service providers


  • Aged Care