NDIS PPE Request

Closes 31 Dec 2020

Opened 12 Apr 2020


Emergency PPE supply from the National Medical Stockpile

The Australian Government is prioritising Personal Protective Equipment (PPE) distribution from the National Medical Stockpile to NDIS providers and self-managing participants that are most in need. The National Medical Stockpile is not intended to be a general supply line for PPE, it is for emergency purposes. Providers and participants are asked to use their own supply of PPE first and to request extra supply as and when needed.

NDIS providers and self-managing participants across Australia who are in a priority category can request surgical masks and P2/N95 respirator masks from the National Medical Stockpile. Requests for other PPE, will be assessed on a case-by-case basis and in line with Australian Government or State or Territory Government requirements.

Australian Government or State and Territory Government guidance regarding advised or mandatory PPE requirements will be considered through this application.

Please complete this application for your request to be considered. You may choose to start an application, to step you through key considerations. You do not need to complete or submit the application if you do not want to proceed.

Eligibility criteria and types of PPE

All PPE requests are assessed by the Department of Health in order of urgency and need.

A priority category is an NDIS provider or a self-managing participant who:

  • cannot access PPE through their usual means, and
  • the Australian Government or State or Territory Government requires workers to wear PPE in relation to a community transmission region, or
  • they receive or deliver personal care or other activities that require close physical contact, where:
    • the participant has a confirmed or suspected case of COVID-19, or
    • there is an immediate threat to the continuity of safe quality care due to a lack of access to PPE supplies, and
    • there is a clinical need for PPE.

 You may choose NOT to submit an application if:

  • You are NOT in a priority category.
  • You are seeking PPE that is NOT a requirement according to Australian Government or State or Territory Government advice.

 Application Assessment and Response

After you have submitted this application, you will receive further contact in order of request urgency from a Department of Health officer.

If you haven’t heard from a Departmental officer within 48 hours after submission of this application, and the urgency of your request has changed, please email NDISCOVIDPPE@health.gov.au

Please continue to try to source the PPE through suppliers while awaiting a response. Providers need to establish an ongoing general PPE supply. The Therapeutic Goods Administration have a list of PPE suppliers at https://www.tga.gov.au/australian-register-therapeutic-goods.

You can read more about PPE needs and prioritisation at: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/coronavirus-covid-19-advice-for-the-health-and-aged-care-sector/personal-protective-equipment-ppe-for-the-health-workforce-during-covid-19


Refer to your State or Territory Government website for recent COVID-19 updates relevant to your State or Territory.



  • Aboriginal and Torres Strait Islander People
  • Men
  • Women
  • Carers and guardians
  • Non-government organisations
  • State government agencies
  • Local governments
  • Health professionals
  • Health workforce
  • General public
  • Businesses
  • Contracted Service Providers
  • Aged care service providers


  • Aged Care
  • Communicable diseases
  • Aboriginal and Torres Strait Islander health
  • Preventative health