Restricting Infant Formula Marketing in Australia
Limitations of the MAIF Agreement
Voluntary regulation of infant formula marketing has shown limited effectiveness.
The MAIF Review identified several weaknesses in the MAIF Agreement that undermined its effectiveness. Key reasons included the voluntary nature of the agreement, a lack of enforcement and consequences, a lack of visibility and transparency regarding MAIF Agreement complaints processes, and timeliness of the complaints process.
In its final determination on the reauthorisation of the MAIF Agreement, the ACCC concurred with concerns raised in the MAIF Review about the lack of penalties for repeated breaches, limited transparency around the decision-making process of the MAIF Complaints Committee, the inclusion of an industry representative as a member of the MAIF Complaints Committee, and limited consequences for breaching the MAIF Agreement. It also noted that cross promotion of infant formula through toddler milk marketing likely undermined the purpose of the MAIF Agreement and the potential public benefit of the agreement.
The MAIF Agreement was criticised for its limited scope
Several stakeholders and reviews raised concerns about the scope of the former MAIF Agreement, particularly the omission of toddler milk products and retailer marketing. The WHO and public health community advocate for governments to adopt the entire WHO Code into national legislation. This would see restrictions on all breastmilk substitute marketing, including infant formula products, toddler milks, and commercial foods for infants and young children, as well as bottles and teats. Restrictions would apply to all entities in the supply chain.
Please refer to pages 11 - 16 of the Discussion Paper for more detail.
Additional limitations of the MAIF Agreement
Incomplete market coverage
As a voluntary agreement, the MAIF Agreement relied on infant formula manufacturers and importers becoming signatories to the agreement. Roughly 85% of the market share were signatories at the time of the MAIF Review (Allen + Clarke, 2023). This incomplete industry coverage limited the effectiveness of the agreement and created an uneven playing field. For the period 2021-22 to 2024-25, the most common reason for a MAIF complaint to be out of scope was due to non-signatory activity, accounting for 44% (n=28) of complaints. This demonstrates the need for comprehensive sector coverage under marketing regulations.
Enforcement
The MAIF Review found many stakeholders considered the consequences of breaches of the MAIF Agreement to be too weak, and that stronger penalties were needed. Over one-third (35%) of survey respondents did not think the publication of breaches on the Department’s website was an appropriate enforcement mechanism, which was generally reflective of public health stakeholder views. One quarter (25%) agreed it was appropriate, which was more reflective of industry views (Allen + Clarke, 2023).
The MAIF Review found industry stakeholders considered the approach appropriate as it had flow-on effects for companies that act as a deterrent including negative media attention, reputational damage, and impacts on sales and customer base. In contrast states and territories, public health, and breastfeeding advocacy stakeholders believed stronger penalties and enforcement powers should be introduced (Allen + Clarke, 2023).
In its final determination report, the ACCC noted the ineffectiveness of the MAIF Complaints process, specifically that it did not carry any sanctions or meaningful consequences for a breach, other than the publication of the breach finding on the Department’s website (ACCC, 2025).
MAIF Complaints process
Both the MAIF Review and ACCC criticised the timeliness of the MAIF Complaints process, which often took months due to committee reliance on volunteers, infrequent meetings, and Department staff turnover. Submissions to the ACCC also highlighted the lack of consumer representation and potential conflicts within the committee, as well as the dependence on complaints by the public over proactive monitoring. Both also found the process lacked independence, transparency, and efficiency. Public health stakeholders raised concerns about decision-making visibility and many complaints being deemed out of scope, while industry stakeholders called for faster timelines, clearer communication, and greater transparency.