Star Ratings for residential aged care – design changes

Overview

Star Ratings for residential aged care is getting a refresh. We want your feedback on how ratings are calculated and other proposed improvements.  

Star Ratings can help older people and their families compare the quality of aged care homes and make more informed choices.

We are changing the way some of the ratings are calculated, following the commencement of the new Aged Care Act. 

We want your feedback on:

• how the Compliance rating is calculated  
• how the Staffing rating is calculated 

• additional changes based on early feedback from our evaluation.

Read the consultation paper here:

Why your views matter

Your feedback is critical in shaping the policy and future design of Star Ratings and will help ensure that Star Ratings continues to support:

• older people and their families to compare aged care homes and make more informed choices about their care
• providers to understand their performance and drive improvement using nationally consistent measures to monitor, compare and improve their care.

Select 'Have your say' to:

• register for a face to face consultation session:
  • Wollongong, NSW – Monday 25 November 2024
  • Brisbane, QLD – Tuesday 26 November 2024
  • Perth, WA – Tuesday 26 November 2024 
  • Adelaide, SA – Wednesday 27 November 2024
  • Melbourne, VIC – Thursday 28 November 2024
• register for a virtual consultation session (28 November – 5 December  2024)
• complete the online survey
• lodge a written submission.