Serious Incident Response Scheme for Commonwealth funded residential aged care - Finer details of operation

Closed 11 Oct 2019

Opened 30 Aug 2019


Australians have a right to live free from abuse and neglect as a matter of human rights, current law and a reasonable community expectation. Older Australians also have specific rights and expectations when receiving Commonwealth funded aged care services.

Following the KPMG report, Strengthening Protections for older Australians, Development of models and options for a Serious Incident Response Scheme (SIRS) for Commonwealth funded aged care service providers in early 2019, the Government provided $1.5 million in funding in the 2019-20 Budget, to undertake further preparatory work for the introduction of a SIRS in residential aged care. Activities include:

  • Undertaking consultation on the finer details of the SIRS;
  • Commencing work on the necessary legislative amendments;
  • Procuring a research study into the prevalence of aggression between residents, which is currently exempt from reporting; and
  • Undertaking a scoping study for a possible register of staff for the aged care industry.

Why your views matter

This consultation will assist in refining the finer details of operation of a SIRS for residential aged care.

It will inform advice to Government including the structure and operation of the scheme, legislative requirements and resourcing implications.

We want to hear from all interested stakeholders.

How to have your say
Respond to the Online Survey
  1. Download and read the discussion paper (under the 'Related' heading below).
  2. Click on the 'Online Survey' link below to respond to the questions posed in the discussion paper. You do not have to respond to all questions in the discussion paper.

The online survey provides you with the ability to upload a submission document, rather than going through the entire set of survey questions, however you must complete the first 8 questions before you can do this.

Consultation has been extended until COB Friday 11 October 2019. No late submissions will be accepted.

If you experience any technical issues completing the Online Survey, please contact

Reflecting back what we've heard from you

Following the consultation period, we intend to publish a summary of key themes identified.


  • Aboriginal and Torres Strait Islander People
  • Seniors
  • Men
  • Women
  • Carers and guardians
  • Families
  • Parents
  • Young people
  • Academics
  • Non-government organisations
  • State government agencies
  • Commonwealth agencies
  • Local governments
  • Health professionals
  • Health workforce
  • General public
  • Community groups
  • Businesses
  • Contracted Service Providers
  • Aged care service providers


  • Legislation
  • Regulatory policy
  • Dementia
  • Aged Care
  • Policy Development