Volunteers in aged care survey

Overview

Do you volunteer or work with volunteers in the aged care sector? Take part in our volunteering survey. 

Volunteers are an important part of the aged care system freely giving their time, companionship, care, and support.  

As part of the Australian Government’s response to the Royal Commission into Aged Care Quality and Safety, the Department is currently seeking the views of: 

• all people who volunteer in the aged care sector, and  
• all those who work with volunteers in their role as volunteer managers or as an aged care provider. 

Why your views matter

We want to hear your opinions on: 

• the role and involvement of volunteers across the sector
• requirements for volunteer management and coordination
• motivations of volunteers and volunteer managers
• training needs, priorities, and preferences of volunteers in the aged care sector
• the role and needs of volunteer managers
• successes and barriers in engaging and retaining volunteers

Take our online survey before 26 May 2023 to have your say today on the future of aged care volunteering.

Call 1800 318 209 to complete the survey over the phone or request a paper copy.

For translating and interpreting services, call 131 450.

To use the National Relay Service, visit nrschat.nrscall.gov.au/nrs or call 1800 555 660

What happens next

As part of the Australian Government’s response to the Royal Commission into Aged Care Quality and Safety, we will be reviewing how best to support aged care volunteers as an integral part of the aged care sector. This survey will help us understand what is working and what can be done to improve the national consistency of volunteer training and support.