Redesign of dementia consumer supports

Closed 15 Nov 2017

Opened 4 Oct 2017


In January 2016, the Australian Government announced it would work with stakeholders to develop an improved range of consumer support programs to help care for those living with dementia across the life-cycle of the disease and improve consistency of support to them and their carers.

The December 2016 Ministerial Dementia Forum was the first public consultation phase of this process and focused on stakeholders providing input to the redesign of dementia consumer supports.

The redesign of dementia consumer supports aims to look at the consumer journey, and examine which supports can effectively and efficiently support people living with dementia and their support networks. This consultation paper has been developed as the final stage of public consultation on this issue, prior to going to market for a service provider for the redesigned national dementia consumer support services.

Following discussions and feedback from the Ministerial Dementia Forum and Ministerial Dementia Forum discussion paper, the Department of Health has developed a proposed suite of redesigned dementia consumer supports.  The consultation paper has been developed to explore and seek stakeholder feedback on the proposed suite of redesigned dementia consumer supports.

The consultation paper includes discussion questions following the description of the proposed suite of redesigned dementia consumer supports. Not all questions may be relevant to all stakeholders. 

You can type your response directly onto the consultation paper or address one or more of the discussion questions in a separate word document. 

Please send your feedback to the Department of Health via the inbox.

Two corrections regarding carer supports have been made to the consultation paper on pages 4 and 9. This correction was published on 26 October 2017.


  • Aboriginal and Torres Strait Islander People
  • Seniors
  • Men
  • Women
  • Carers and guardians
  • Families
  • Parents
  • Young people
  • Non-government organisations
  • State government agencies
  • Commonwealth agencies
  • Local governments
  • Health professionals
  • Health workforce


  • Residential Aged Care
  • Chronic disease
  • Mental health
  • Preventative health
  • Grants and procurement