Future reform – an integrated care at home program to support older Australians

Closed 21 Aug 2017

Opened 13 Jul 2017


The care at home system is moving towards a more consumer-driven,
market-based and nationally consistent system.

Important reforms in home care were introduced in February 2017 to give consumers more choice in selecting a home care provider. There is now also a nationally consistent process for assigning home care packages to consumers. 

Before making decisions on future reform, the Government wants to hear further from the sector on what you believe is the best way forward.


Why we are consulting

The Government is committed to working with the sector on improving the aged care system.

This discussion paper seeks your views on how future reform can best support older Australians to remain living at home and in their communities. Your feedback will be used to inform government decisions on an integrated care at home program.

While some suggestions for reform are outlined in the paper, no decisions have been made about specific program or implementation arrangements.

How to make a submission

  1. Download and read the discussion paper (under the 'Related' heading below).
  2. Download and complete the submission template (under the 'Related' heading below)
  3. Click on the 'Make a submission' link below and upload your completed submission (in .pdf, .doc, or .docx format).

Alternatively, if you are having difficulties uploading, you can email your submission to: agedcarereformenquiries@health.gov.au.

Submissions will close on 21 August 2017.




What happens next

The consultation period closed on 21 August 2017.

Over 300 submissions were received from a range of stakeholders, including consumers, providers and peak bodies.

A summary report of the key issues and feedback, and the individual submissions, are available on the department’s website.

The feedback from the consultation will be used to inform decisions about future reform.

For information and updates on future care at home reform, please visit the department’s website.


  • Aboriginal and Torres Strait Islander People
  • Seniors
  • Men
  • Women
  • Carers and guardians
  • Families
  • Parents
  • Young people
  • Non-government organisations
  • State government agencies
  • Commonwealth agencies
  • Local governments
  • Health professionals
  • Health workforce
  • General public
  • Community groups
  • Businesses
  • Contracted Service Providers