Response 574106659

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Introduction

2. Are you answering on behalf of an organisation? If so, please provide your organisation's name.

Please select one item
Yes
Ticked No

3. Do you give consent for your submission to be published in whole or in part?

Please select one item
(Required)
Ticked Yes
No

More detail about you

4. What role best describes you? Please select all that apply.

Please select all that apply
Ticked Aged care consumer, including family and/or carer
Aged care service provider
Aged care worker/professional
Aged care advocate
Peak body - consumer
Peak body - provider
Peak body - professional
Other - please specify below

6. Where do you live, or, where does your organisation operate? Please select all that apply.

Please select all that apply
NSW
VIC
Ticked QLD
WA
SA
TAS
ACT
NT

7. What is your location, or, the location where your organisation operates. Please select all that apply.

Please select all that apply
Metropolitan
Ticked Regional
Rural/Remote

General questions about the draft standards

10. Do the consumer outcomes in the draft standards reflect the matters that are most important to consumers?

Please select one item
Ticked Yes, always
Yes, mostly
Yes, sometimes
No
Don't know
Text box for suggestions about improving consumer outcomes
More frequent and independent assessment of residential aged care providers performance in complying with standards. Too often seeing residential aged care providers achieving 100% compliance to astonishment of family members of resident.

11. Are the organisation statements and requirements in the draft standards achievable for providers?

Please select one item
Yes, always
Ticked Yes, mostly
Yes, sometimes
No
Don't know
Suggestions - are organisational statements and requirements achievable
Except for those aged care providers who split there commitment between their shareholders and their residents.

12. Are the draft standards measurable?

Please select one item
Ticked Yes, always
Yes, mostly
Yes, sometimes
No
Don't know

13. Are there any gaps in the draft standards? If so, what are they?

Please select one item
Ticked Yes
No
Text Box for gaps in draft standards
In residential aged care: Ratio of staff to residents Minimum training for staff. eg the current acceptable 5 weeks training for Assistants to nursing staff is 5 weeks. These staff carry out the majority of care eg showering, dressing, toileting, bed making, meals assistance, night duties including monitoring residents comfort and turning to ease pain, etc. Many of them hopelessly under trained with little empathy for the very elderly.

14. Is the wording and the intent of the draft standards clear?

Please select one item
Ticked Yes, always
Yes, mostly
Yes, sometimes
No
Don't know

Specific suggestions about each draft standard

16. Do you have any specific suggestions in relation to draft Standard 1: Consumer dignity, autonomy and choice? If so, what are they?

Text box Standard 1 Consumer dignity, autonomy and choice
See comments on current lack of staff ratios to residents. Dignity autonomy and choice not possible without adequate staff numbers.

18. Do you have any specific suggestions in relation to draft Standard 3: Delivering personal care and/or clinical care? If so, what are they?

Text box suggestions in relation to draft Standard 3: Delivering personal care and/or clinical care
See comments on current lack of staff ratios to residents. Adequate personal care not possible without adequate staff numbers.

Other Comments

24. Do you have any other comments or suggestions about the draft standards?

Text box - any other comments or suggestions
Many of the problems experienced by my elderly mother in residential aged care are caused by inadequate staff numbers and training. Somewhere we need a standard for staff ratios to residents and a substantial increase in their training.