Response 454415025

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Introduction

2. Do you give consent for your submission to be published in whole or in part?

Please select one item
(Required)
Ticked Yes
No

Details about you

3. Are you answering on behalf of an organisation?

Please select one item
Yes
Ticked No

4. Where do you live or where is your organisation based?

Please select one item
NSW
Vic
Qld
WA
SA
Ticked Tas
ACT
NT
City/Town
Redacted text

More details about you

8. What role best describes you?

Please select one item
Aged care consumer
Family and/or carer for an aged care consumer
Aged care worker/professional
Aged care advocate
Clinician/geriatrician
Ticked Health worker/professional
Other

9. Do you identify with any of the following special needs groups? Please select all that apply.

Please select all that apply
People from Aboriginal and/or Torres Strait Islander communities
People from culturally and linguistically diverse backgrounds
Ticked People who live in rural or remote areas
People who are financially or socially disadvantaged
Veterans
People who are homeless, or at risk of becoming homeless
Care-leavers
Parents separated from their children by forced adoption or removal
Lesbian, gay, bisexual, transgender and intersex people

Questions about accreditation and monitoring compliance of residential aged care services

11. Do you think that processes to accredit and monitor residential aged care services are effective?

Accreditation process
Please select one item
Yes, always Yes, mostly Ticked Yes, sometimes No Don’t know
Monitoring process
Please select one item
Yes, always Yes, mostly Ticked Yes, sometimes No Don’t know

12. Do you think processes to review and investigate non-compliance with the accreditation standards are effective?

Please select one item
Yes, always
Yes, mostly
Ticked Yes, sometimes
No
Don’t know

13. Are you aware that sanctions can be imposed on residential aged care services when they fail to comply with the accreditation standards?

Please select one item
Ticked Yes
No

14. Do you think these sanctions are effective?

Please select one item
Yes, always
Yes, mostly
Ticked Yes, sometimes
No
Don’t know

15. What features of the existing assessment and monitoring process should be retained?

Retain assessment & monitoring processes
I am only involved in this process from a distance, so can't answer adequately.

16. What features of the existing assessment and monitoring process should be changed?

Change assessment & monitoring
See above

Questions about complaints

17. Have you made a complaint about a residential aged care service in the last 10 years?

Please select one item
Yes
Ticked No

Never made a complaint

25. Please identify why a complaint has not been made.

Please select all that apply
Ticked No reason to make a complaint
Didn't know how to
Too much effort required
Fear of retribution for making a complaint
No confidence in the handling of a complaint
You are welcome to provide further details on your response
I am a GP working within a RACF. If I have any problems with the way things work, I address them directly with the facility staff and management.

Additional comments

27. Do you have anything else that you would like to contribute to the Review?

Additional comments
There is a lot that goes 'wrong' with RACF's. These tend to be system problems, which aid and abet specific issues with individuals. 1. Poor pay 2. Poor recognition 3. Poor working conditions 4. Hard (manual) and emotionally exhausting work without adequate opportunity for counselling or support for staff. 5. Largely female staff, which adds to all of the above. 6. From a medical point of view, poor remuneration - there is a lot that I do everyday that is not remunerated by Medicare. No-one pays for all the non-face to face work that is involved in caring for this population, making it less appealing to the male workforce. Which means that it is largely done by women (female GP's), or by men with an agenda (for GP's, I see more male GP's rorting the system and providing inadequate care). And frankly, the future doesn't look any better. Especially with more of us reaching the age when we will be entering nursing homes (the 'baby boomers').